Legal

Privacy Policy

How Autoshine Wheel Clinic collects, uses, and protects your personal data.

Policy Document

About This Privacy Policy

Autoshine Wheel Clinic is committed to ensuring that your personal data is protected. This privacy notice will inform you as to how we look after your personal data when you visit our website and contact us via other routes, and will tell you about your privacy rights and how the law protects you.

Data protection law was updated on 25th May 2018 with the introduction of the General Data Protection Regulations (GDPR), which emphasises the necessity for accountability and transparency.

Last updated: March 2026

What Data We Collect

Autoshine Wheel Clinic may collect the following categories of personal data:

Identity Data — first name, last name, username or similar identifier
Contact Data — billing address, delivery address, email address, and telephone numbers
Technical Data — internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform
Usage Data — information about how you use our website and services
Marketing & Communications Data — your preferences in receiving marketing from us

We do not collect any Special Categories of Personal Data about you (such as details about your race, ethnicity, religious beliefs, sexual orientation, political opinions, trade union membership, or health data).

How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

Where we need to perform the contract we are about to enter into or have entered into with you
Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests
Where we need to comply with a legal obligation

We use your data to: process and deliver your service order; manage our relationship with you; administer and protect our business and website; and deliver relevant website content to you.

Cookies & Google Analytics

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

We use Google Analytics, a service provided by Google LLC, headquartered in the United States. When you consent to analytics cookies, your Technical and Usage Data may be transferred to and processed on Google’s servers outside the UK. This transfer is made on the basis of appropriate safeguards, including Standard Contractual Clauses.

For further details, please see Google’s Privacy Policy.

Sharing Your Data

We may share your personal data with the following third parties:

Delivery service providers — where you require delivery, we share your name, address and contact telephone number with our chosen delivery provider
Google LLC (Google Analytics) — we share Technical and Usage Data with Google for the purposes of website analytics, where you have given your consent via our cookie banner

We expect all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes.

Data Security & Retention

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

It is your legal right to request erasure and therefore request us to delete your data.

Your Rights as a Data Subject

Data protection laws grant you, as a Data Subject, certain information rights:

Right to be informed — You have the right to know what data we collect and why and how we process it.
Right of access — You have the right to obtain a copy of information we hold about you.
Right of rectification — If any data we hold about you is inaccurate, you have the right to ask us to correct it.
Right of erasure — You have the right to ask us to erase information about you where the data is no longer needed, or if you withdraw consent.
Right to restriction of processing — You have the right to request that we refrain from processing your data in certain circumstances.
Right to portability — You have the right to receive personal data you have provided to us in order to transfer it to another data controller.
Right to object — You have the right to object to our processing your personal data where the basis is our legitimate interests.
Right to withdraw consent — Where we rely on consent to process your data, you have the right to withdraw that consent at any time by adjusting your cookie preferences or contacting us directly.

To access your personal information, we may need your customer/job number to confirm your identity.

Contact & Further Information

If you have any questions about this privacy notice or how we handle your personal data, please contact us:

Autoshine Wheel Clinic
Unit 2A United Downs Industrial Park
St Day, Redruth, Cornwall, TR16 5HY
Tel: 01209 822564

For further information regarding GDPR, please visit the Information Commissioner’s Office at www.ico.org.uk.

We regularly review and, where necessary, update our privacy information. This notice was last updated in March 2026.